Anglicare and Communicare's Emergency assistance teams spark fresh ideas to extend client capacity

​Recently, Communicare's Emergency Assistance Team and Anglicare's Emergency Relief and Food Access Service (ERFAS) team held a joint workshop which aimed at boosting collaborative efforts and the outcomes of clients in the Emergency Assistance program.

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​Recently, Communicare's Emergency Assistance Team and Anglicare's Emergency Relief and Food Access Service (ERFAS) team held a joint workshop which aimed at boosting collaborative efforts and the outcomes of clients in the Emergency Assistance program.

The Emergency Assistance program provides financial assistance and referrals vouchers, to individuals and families experiencing immediate or imminent financial hardship within the Perth metropolitan. Program coordinators also act as advocates on behalf of their clients in applying for help to other services that may be of benefit to different areas of their lives.

Facilitated by Richard Usher (Communicare) and Hadassah Morissey (Anglicare), both teams discovered more about the programs available at each other's organisation and client referral pathways to brainstorm ways they could better work together and meet the needs of members in our communities who are struggling to put a meal on their table.

"The power of different organisations coming together with the sole focus of delivering improved outcomes to the clients we serve can never be underestimated." Richard said.

Following the breakout of COVID-19, this last year has shown an exponential increase in the number of people seeking support from the Emergency assistance program. As many continue to deal with the economic effects of the pandemic, this workshop also provided an opportunity reflect on these learnings and improve readiness for the future.

Over the days' worth of conversations and presentations, the teams were able to reinstate their shared goal, expand cross-organisational networks and develop refreshing ideas on how to efficiently and effectively expand their capacity for those experiencing financial hardship.

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