Financial Counselling Australia’s 2021 National Conference

Financial Counsellors like our colleagues Victoria Shakeshaft and Deborah Laidler work with individuals and families experiencing financial hardship to provide them with free, independent and confidential services that help them get back on their feet.

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Financial Counsellors like our colleagues Victoria Shakeshaft and Deborah Laidler work with individuals and families experiencing financial hardship to provide them with free, independent and confidential services that help them get back on their feet.

In late May, the two attended the Financial Counselling Australia’s national conference in Darwin on behalf of Communicare to hear about local community work being done within the industry. 

This year, keynote speakers outlined common areas in the industry including contract abuse within Aboriginal communities and climate change and discussed ideas for economic reform following the financial impacts of COVID-19.  

Deborah said she was reminded that clients take a big step when asking for help with their finances, and that many are financially restricted when they are on low income.

After winning a scholarship from the Financial Counselling Network to attend, Victoria was selected to present a SPOTtalk to over 600 people in the plenary – a TEDTalk style presentation which focused on ‘shame’ and how it personally impacts our clients and ourselves. She said the value of the conference was immeasurable. 

“It allows us to see where work is being done at a national level, develop ideas on how to improve service delivery, and reflect on the great work being done by other financial counsellors in Australia – I left inspired.”

Guests also heard from Thomas Mayor who read the Uluru Statement from the Heart ,  outlining the importance of Aboriginal people and communities having their own voice enshrined in the Constitution.

Across two days, the conference highlighted insights from the financial counselling, government and banking sector to foster change, forge relationships and celebrate achievements.  

If you are interested in learning more about our Financial Counselling services, please email the team on financialcounselling@communicare.org.au.​

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